Terms of service

Terms of Service – PetNestUK

Welcome to PetNestUK. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or purchasing from us, you agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations.

Company Information

PetNestUK
Company No. 16640815

📍 Registered Address:
Unit C Aldow Enterprise Park,
Blackett Street, Manchester, M12 6AE
United Kingdom

📧 Email: help@petnestuk.com
📞 Phone: +44 7451 294521

Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or the age of majority in your jurisdiction

  • You will use this website only for lawful purposes

  • You will not misuse, disrupt, or attempt to compromise the security of the website

Unauthorized use of this website may result in legal action.

Product Information

We strive to ensure that all product descriptions, pricing, images, and availability information are accurate and up to date.

However:

  • Product colors may vary depending on screen settings

  • Minor variations may occur between product images and the final item

  • We reserve the right to modify, update, or discontinue products at any time without prior notice

Orders & Acceptance

All orders placed through our website are subject to review and acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel orders suspected of fraud or unauthorized activity

If your order is cancelled after payment, a full refund will be issued.

Pricing & Payments

All prices displayed on our website are listed in GBP (£) unless otherwise stated.

Prices may change at any time without notice.

Customers are responsible for any applicable:

  • VAT or sales tax

  • Customs duties

  • Import fees

Payments are processed securely through trusted third-party payment providers.

Shipping & Delivery

Estimated delivery times are provided for reference only and are not guaranteed.

PetNestUK is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Incorrect customer information

Customers are responsible for providing accurate shipping details.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review that policy carefully before making a purchase.

Intellectual Property

All website content, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Website design

  • Branding elements

are the property of PetNestUK or its licensors and are protected under intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

To the fullest extent permitted by law, PetNestUK shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Delays in delivery

  • Product misuse

  • Service interruptions

  • Technical issues

Our total liability shall never exceed the amount paid for the purchased product.

Fraud Prevention

We reserve the right to verify orders and customer information to prevent fraudulent transactions.

Orders flagged by our security systems may be delayed, cancelled, or require additional verification.

Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the content, policies, or practices of third-party websites or providers.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

PetNestUK
Company No. 16640815

📍 Address:
Unit C Aldow Enterprise Park,
Blackett Street, Manchester, M12 6AE
United Kingdom

📧 Email: help@petnestuk.com
📞 Phone: +44 7451 294521

Support Hours:
Monday to Friday – 8:00 AM to 6:00 PM (GMT)